Tyler Hohulin

TYLER HOHULIN

500 Velma St. Unit A Washington, IL 61571

(309) 339-3623

tjhohulin@gmail.com

Skills and Interests:

• Collaboration
• Servant Leadership
• Strategic Planning
• Mentoring/Coaching
• Creative
• Self-Motivated
• Critical thinking/Analytical skills
• Time Management

Objective: Experienced customer service professional seeking an opportunity where I can use my business management education and customer service experience in a role focused to support organizational success and ensure an exceptional customer experience.

Work and Life Experience:

Membership Advocate

Samaritan Ministries Peoria, IL                                                                                               May 2020 – January 2023

• Help members navigate the interaction between memberships in a health care sharing ministry

• Handle inbound and outbound phone calls, emails, and tasks received through other software platforms.
• Perform basic maintenance on memberships to ensure that all information is updated
• Inactivate memberships upon member’s request, reactivating memberships
• Help members with share and membership issues and used Problem Solving to help the Member

Commercial Construction Laborer

PHX Maintenance Group LLC, Phoenix, Arizona                                                                  September 2019 - April 2020

• Work closely with the team, increasing efficiencies and supporting my fellow crew members.
• Provided good time management by in a timely fashion getting the supplies they needed for each project.

Cabinet Installer

Closet Factory, Scottsdale, Arizona                                                                                          July 2019 - August 2019

• Learned how to build cabinet’s in collaboration in team environment.
• Used Critical thinking/Analytical Skills building individual parts of some of the cabinets.
• Learned cabinet making while also suggesting the most effective way to teach and communicate the work.

Transportation Services- Shuttle Bus Driver (Seasonal)

Ottawa University, Surprise, Arizona                                                                                       August 2018 - June 2019

• Responsible for a timely customer service experience in transportation of students on campus.
• Coordinated and supervised college students on outdoor weekend trips and sports trips.

Direct Support Specialist                                                                                                   November 2017 - March 2018

Child and Family Support Services, Phoenix, Arizona

• Collaborated with a case management team to bring together resources and a strategic plan for the child, to connect them to their community and teach them life skills and lessons.
• Provided direct support for youth transitioning from various treatment options by providing front line support for the child and their family or foster home by coordinating education and activities.

GCU Head Life Leader – Roadrunner Apartments                                                          

Grand Canyon University, Phoenix, Arizona                                                                   August 2015 - December 2016

• Coordinated activities for residents in cultivating weekly development and relationship building.
• Researched biblical content and studies to prepare an organized, growth oriented atmosphere.
• Promoted personal/spiritual growth for residents and mentored other life leaders through a mindset of servant leadership.

Junior High Leadership Counselor

Sky Ranch, Van, Texas                                                                                                                   May 2016 - July 2016

• Provided and sustained great customer service and satisfaction for the campers and families – worked with leadership to provide and support needs of the campers and show love and safety for the parents and child.
• Inspired and mentored the campers in the activities and lead a small group of campers in a character building study.
• Cultivated and supervised safe, fun, and growth filled activities with 16 to 18 campers each week.

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Education:

• Grand Canyon University, Phoenix, AZ – 2017
• S. Business Management
• Graduated with Honors: Summa Cum Laude, 84 GPA

Accomplishments:

• Graduated with Honors from the Summit Leadership Conference.
• Have taken some online courses and have learned about Social Media including Facebook and Instagram and and sharing posts for @tchlb for Instagram - @tjhohulin

Volunteering: 

• Have worked in several church conferences in various support roles.
• Actively involved in church worship and the Leadership Team in planning of worship events in the community for the Church Has Left the Building.